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Our superior customer service is largely responsible for Northeast Copier Systems solid reputation and long-time customer loyalty. Our average response time is under four hours. Our factory-trained service professionals are geographically assigned and Blackberry phone dispatched for faster service.
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Our technical staff:
- Is highly skilled and certified.
- Receives extensive training and support in-house
- Is factory-certified and receives extensive manufacturer training on new products and models
- Has extremely low turnover, resulting in long-term, satisfied technicians who know you and know their craft
- Has local access to a large parts inventory to keep you up and running
The high standards we set for our technical service representatives allow us to provide the prompt, knowledgeable service our customers rely on. When you need service, we’ll have a technician on-site in four hours or less . Northeast Copier Systems also offers product training to customers to ensure that they’re comfortable using the equipment and can optimize use of the technology at their fingertips. We’ve built our reputation on the belief that personal, one-to-one service is the way to help businesses reach peak efficiency, productivity and satisfaction. Just wait till you see what we can do for your business! |
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